Help
Questions, answered.
Everything you need to get making. Still stuck? Email support@krevez.com or use the contact form.
How do I make an Instagram carousel with Krevez?
Open Krevez, tap New, and add your photos. Apply one of 408 template styles or build from a blank canvas. Add text, filters and stickers slide by slide, then tap Export to save every slide at up to 2160px — ready to post as an Instagram carousel.
What can I do on the free tier?
The free tier includes 2 exports per day, 2 video recordings per day, and up to 2 saved assets per category — forever, with no watermark and no account. Krevez Pro removes those limits for $2.99/month, $19.99/year, or a one-time $59.99 lifetime purchase.
What is a .krevezfile?
A .krevezfile is Krevez’s portable project file. It stores every layer of your carousel — photos, text, filters, positions — so you can reopen and re-edit the project later. It is AES-GCM encrypted and self-contained, so it travels between your iPhone and iPad with everything intact.
How do I cancel my subscription?
Krevez Pro is billed through your Apple ID. Cancel any time in Settings › Apple ID › Subscriptions on your device. Pro stays active until the end of the period you have already paid for.
How do refunds work?
All billing is handled by Apple, so refunds go through Apple too. Request one at reportaproblem.apple.com or from your App Store purchase history.
Are the AI features available on my device?
AI captions, hashtag sets and Genmoji rely on Apple Intelligence and appear only on devices and iOS versions that support it. Every other tool — templates, canvas, text, filters, export — works on all supported devices.
What can I do on iPad?
Krevez is native on iPad with a Keynote-style three-area editor: a canvas, an inspector panel, and a live library you can drag assets from. It supports hover, keyboard nudging, drag-and-drop and Apple Pencil drawing.
What export sizes and shapes are supported?
Export square, portrait or landscape at up to 2160px, 2× supersampled for a razor-sharp result. Each slide exports individually so you can post a full carousel.
Does Krevez need an account or track me?
No. There is no account, no login and no tracking. Krevez has zero third-party SDKs and stores your work on-device. The only external service involved is Apple, for payments.
Which devices does Krevez run on?
Krevez is a native iOS and iPadOS app for iPhone and iPad. It is not a web app, and there is currently no Mac version.
Want the full manual?
The complete in-app Handbook — every button pictured, step-by-step walkthroughs, and keyboard shortcuts — is also on the web, for iPhone, iPad, and Mac.